Privacy policy

Last Updated: August 11, 2026
This Privacy Policy complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), regulated by the Office of the Australian Information Commissioner (OAIC). It explains how Evoria (“we”, “us”, “our”) collects, stores, uses and discloses your personal information when you browse, register and purchase products via our website www.evoria.shop, and outlines your statutory privacy rights as an Australian consumer.
By accessing our website and placing orders, you acknowledge that you have read, understood and fully agreed to this Privacy Policy.

1. Business & Data Controller Details

Evoria is an Australian online fashion retailer and the sole data controller responsible for all personal information collected on this website, located in Gosford, New South Wales, Australia.
Website: www.evoria.shop
Support Email: hello@evoria.shop
Contact Phone: +61 2 5204 5318
Registered Business Address: 66 Rose St, Chippendale NSW 2008, Australia
All privacy enquiries, data access requests, corrections, deletion requests and privacy complaints can be submitted via our official email address.

2. Personal Information We Collect

We only collect personal information that is reasonably necessary for legitimate business operations, fully compliant with Australian privacy regulations:
  • Information You Voluntarily Provide: Full name, email address, contact phone number, Australian billing and delivery address, suburb, state, postcode, order details, customer service messages, return and refund application information.
  • Transaction Data: Order records, purchased item details, order confirmation data and checkout preferences. We do not store full credit card details. All payment processing is completed by ASIC-regulated Australian payment providers following PCI DSS security standards.
  • Automatically Collected Technical Data: Device type, browser information, IP address, website browsing logs, cookie data and referral sources, used for website optimisation, security maintenance and fraud prevention.

3. Purposes of Data Usage

We only use your personal information for lawful business purposes permitted under Australian law:
  • Process, pack and deliver orders to all states and territories across Australia
  • Respond to customer enquiries regarding products, shipping, returns and after-sales support
  • Send order confirmations, delivery tracking updates and official policy notifications
  • Maintain website security and prevent fraudulent transactions
  • Send optional promotional marketing emails only with your explicit consent
  • Retain financial and business records to comply with Australian GST taxation and legal record-keeping requirements

4. Third-Party Information Disclosure

We will never sell, rent or trade your personal information for commercial purposes. We may share limited necessary data with trusted Australian regulated third parties, including authorised payment processors, Australia Post and local courier services, website hosting and analytics providers. All third-party service providers are contractually required to protect your personal information in line with the Australian Privacy Act 1988.

5. Cookies & Online Tracking

This website uses cookies to enhance your browsing experience. You may adjust, disable or clear cookie settings through your browser at any time. All tracking activities fully comply with Australian online privacy requirements.

6. Your Statutory Privacy Rights

Under the Australian Privacy Act 1988, you hold the following legal rights: the right to access your stored personal data, the right to correct inaccurate information, the right to request data deletion where no legal retention obligation exists, the right to opt out of direct marketing, and the right to lodge a privacy breach complaint with the OAIC.

7. Data Retention Standards

We retain customer records in accordance with Australian tax and corporate compliance rules: financial and order records for 7 years, customer service records for 12 months after case closure, and marketing contact data permanently deleted after user unsubscription.

8. Data Security & Breach Notification

We adopt end-to-end SSL encryption, secure server protection and strict internal access controls to safeguard your personal information. In the event of a notifiable data breach, we will follow mandatory OAIC notification procedures as required by Australian federal privacy law.

9. Children’s Privacy Protection

Our website and products are intended for users aged 18 years and above. We do not knowingly collect personal information from minors. If you discover we hold unauthorised minor personal data, please contact us immediately for full permanent deletion.

10. Policy Updates

We reserve the right to update this Privacy Policy to comply with amendments to Australian privacy legislation. All updated versions will be published on this page with the latest revision date displayed.